Return/Cancellation/Guarantee Policy
Refund/Exchange/Warrantee/Cancellation policies
Refund/Exchange Policy
We offer a 30-day Money Back Guarantee on damaged products such as CDs. No refund or exchange accepted on electronic products such as e-books or audio downloads. For damaged products Send an e-mail to customerservice@theopportunitiesguy.com or Call customer service in advance between 9 AM-5 PM EST (732-212 -9111) to obtain an RMA number (Return Merchandise Authorization) within 30 days of purchase date.
Return merchandise with RMA number to:
The Opportunities Guy LLC.
(RMA number Here)
621 Shrewsbury Ave. Suite 215
Shrewsbury, NJ 07702
NOTE: Refunds sent without a RMA number, or mailed to the call center will be returned to sender.
Order Cancellation Policy
Please submit any cancellation via email to CancelOrder@theopportunitiesguy.com or call on our business phone at (732-212-9111).
Email cancellations must contain the following: First name, last name, order number, and email address. This information must be identical to the information originally submitted on your order. Please provide contact information so that we may contact you if we have questions in regards to canceling your order.
Every effort will be made to accommodate the cancellation of your order, providing your order has not been charged and/or shipped out. In the event that a cancellation was submitted (via email or phone), and your order was shipped out after, we will gladly refund the complete balance charged including shipping. However, if the cancellation was documented as received after the order was shipped, we will refund the merchandise total less shipping.
Warranty Policy
Shipping Costs
Customer assumes all costs in shipping to us, and we assume the cost in shipping back to the customer. All replacement/repaired products are shipped UPS Ground unless a rush is requested. The cost of such a shipping upgrade is to be paid by the customer prior to shipment.
Warranty Procedure
90-Day Warranty
All products (unless specifically stated otherwise), carry an implied, industry-standard 90-Day warranty against defects due to manufacturing or failure. Warranty does not include any use of the product that does not fall into the designed use of the product as intended by the manufacturer.
